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Please send to a business address where possible. We ship within 1-2 business days of receiving an order using express couriers such as Direct Freight or AusPost. Upon dispatch, you will be sent a tracking number for your items.

Your order will be shipped with ATL - Authority to Leave, so please ensure that you track the items to ensure safe delivery. Please let us know any special instructions (eg Leave at front door), or work with the courier to ensure safe delivery.

Bulky Items (boards)

We try extremely hard to minimise your postage costs. However please note that for 2026 ALL COURIERS are now adding the below upcharges in addition to their base rates.

• Couriers apply a fuel surcharge to all orders (most over 20%)
• Boards 4'-7' attract a $30 oversized charge
• Boards over 7' attract a $50 oversized charge

We share these costs with you 50/50 as we think it is the most reasonable way to do business, so the cost you see at checkout is generally 50% of the actual cost to us.

We value your business, so please let us know if we need to review the quoted shipping cost for your order.